Cancellation Policy

Read the cancellation and refund policy before booking.

Grace period: you can cancel within 24 hours of your reservation being confirmed and receive a 100% refund of the amount paid (card or transfer). The refund is processed manually. After that, the Terms and Conditions apply.

Reservation Terms and Conditions

You can also message us on WhatsApp at +52 669 222 0777 if you have any questions.

The complete conditions for each stay are shared and confirmed before finalizing the reservation.